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Security & Fraud Prevention

Exploiting the Coronavirus: Watch out for these scams!

Another great article from our friends on KnowBe4's Security Team

 Look out! The bad guys are preying on your fear and sending all sorts of scams related to the Coronavirus disease (COVID-19) outbreak.  Below are some examples of the types of scams you should be on the lookout for.

  • Emails that appear to be from organizations such as the CDC (Centers for Disease Control), or the WHO (World Health Organization).  The scammers have crafted emails that appear to come from these sources, but they actually contain malicious phishing links or dangerous attachments.
  • Emails that ask for charity donations for studies, doctors, or victims that have been affected by the COVID-19 Coronavirus. Scammers often create fake charity emails after global phenomenons occur, like natural disasters, or health scares like the Covid-19.
  • Emails that claim to have a "new" or "updated" list of cases of Coronavirus in your area. These emails could contain dangerous links and information designed to scare you into clicking on the link.

Keep in mind, these are only a few examples and all these scam artists are constantly coming up with new ways to fool you.

What Can I DO?

Remain cautious! And always remember the following to protect yourself from scams like this:

  • Never click on links or download attachments from an email that you weren't expecting.
  • If you receive a suspicious email that appears to come from an official organization such as the WHO or CDC, report the email to the official organization through their website.
  • If you want to make a charity donation, go to the charity website of your choice to submit your payment.  Type the charity's web address in your browser instead of clicking on any link in emails, or other messages.

The KnowBe4 Security Team

    Check Out This Cool Article From KnowBe4 Regarding Internet Safety

    It’s only early November, but you have probably already seen Christmas trees sold in stores. This is a trend known as “seasonal creep” in which retailers start selling seasonal items in advance of the actual season. Did you know that cybercriminals also follow this trend?

    For example, Black Friday and Cyber Monday traditionally fell after Thanksgiving in the United States. However, these international shopping events now start as early as November 1. Cybercriminals take advantage of this trend by sending phishing emails disguised as advertisements and phony purchase receipts long before the holiday season begins.

    Follow the tips below to shop safely this holiday season:

    • Never click a link from an email or text message that you weren't expecting, even if the link appears to be for a store you recognize. Instead, use your browser to navigate directly to the retailer’s official website. 
    • Watch out for malvertising. Malvertising is when cybercriminals try to phish shoppers through ads on social media and other websites. Always think before you click!

    Be cautious of advertisements that promise outrageous deals. Remember that if something seems too good to be true, it probably is!

    The KnowBe4 Security Team

    Watch for future articles from our friends at Knowbe4.

    ALERT - Fraudulent Phone Calls

    There are past instances where a few individuals received calls from an automated system purporting to be from the bank informing the cardholder of fraudulent activity and requesting debit card and PIN information.  Please be advised that First Bank or any of our service providers will NEVER ask for your debit card number or PIN information.

    These contacts are attempts to gather information to create fraudulent transactions and affect the accounts of customers.  If you have been contacted by anyone claiming to be from First Bank or one of our service providers, and have provided any information, contact a customer service representative at 906-786-0220, or 1-877-848-5533, during bank hours.

    To report a lost or stolen debit card or to cancel a card due to suspicious activity after hours, contact our automated service at 1-800-236-1655 option 7.

    Protecting your information is important to First Bank.


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