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Security & Fraud Prevention

Persistent MFA Prompts

Another great article from our friends on KnowBe4's Security Team

Multi-factor authentication (MFA) can help you protect your online accounts by requiring that you approve login attempts before you can access the accounts. However, if you accidentally approve a MFA notification that you didn’t request, cybercriminals may be able to access your accounts and personal information. 

 In a new scam, cybercriminals are annoying you into approving a MFA notification. If cybercriminals figure out your login credentials for an account, they can send you repeated MFA notifications. The cybercriminals hope that you will eventually approve a notification to stop the notifications from sending. Then, the cybercriminals can update the MFA settings in your account to send notifications to their device instead of your own. As a result, the cybercriminals can gain permanent access to your account and any personal information that’s in the account. 

 Follow these tips to stay safe from MFA scams:

  •   Never approve a MFA notification that you didn't request.
  • Create unique, strong passwords for each of your online accounts.  If the cybercriminals can't figure out your password, they won't be able to scam you with MFA notifications.
  • If you receive a MFA notification for an account that you aren't trying to log in to, immediately change your password for the account.
 

    The KnowBe4 Security Team

 

       

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