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News

October 1, 2020

BANK COMMENT

More than six months after COVID-19 was recognized, First Bank continues to monitor developments, follow guidelines, and implement measures to serve our customers in a healthy environment.

Today's protocol includes facial coverings, social distancing, hand and surface sanitizing, plenty of plexiglass barriers, and health screening. These are in place for the safety of our customers and our employees.  We continue to encourage the use of distance banking, with drive-thru services, online and mobile banking. We're a phone call away if we can help without needing to leave home too.

When you need to meet with us however, you are welcome. Customer service is at your service.  And while we encourage you to make an appointment to discuss a new or existing loan with a loan officer, our doors are open to you.

Our normal operating hours are in effect at all nine branches, in our three regions. As a reminder, we have ATMs at all branches and at Elmer's County Market in Escanaba.

Our Team has been working diligently to maintain our commitment to service, and delivery it in a safe environment.  If the need arises to temporarily suspend lobby traffic, we will provide notification.  With Nine locations, we feel confident that we can efficiently continue to meet the needs of our customers in all regions.

We're here to help you build your future today. Thank you for giving us that opportunity.

Sincerely,

Todd D. Maki, President & CEO

News

September 21, 2020

FIRST BANK CARES

(Escanaba, MI) Giving back to the community is important to First Bank and its employees.  The Delta Animal Shelter was the recipient of the latest team effort in the South Central region to raise money for a good cause. Through the bank's 'jeans be-cause' program, in which employees donate to wear jeans on Fridays, the Shelter received $1,500.00 which included a match of the funds by the bank.

Along with a new campaign each month, the bank enables employees to volunteer a half-day during the year to give their time to help a non-profit organization, with the bank paying them for the time. Volunteer Time Off is just another way that First Bank and employees give back to the community.

Delta Animal Shelter representatives brought a few friends to say thank you to the First Bank representatives.

Back: Dick Englund-Chief Financial Officer, First Bank, Sue Gartland-Delta Animal Shelter, Tanya Gartland-Delta Animal Shelter, and Todd Maki-CEO & President, First Bank. 

Front: First Bank employees, Donna Metter, Judy Lynch, Jenae Edwardsen, Shirley Viau and Racheal Paslawski.  

   First Bank employees holding puppies and a donation check for the Delta Animal Shelter         


News

Bank Comment

STATEMENT REGARDING THE CORONAVIRUS (COVID-19) GLOBAL PANDEMIC March 31, 2020

As our communities adhere to Michigan's "Stay Home Stay Safe" Executive Order, banks are essential service providers and we continue to be available to our customers. While access to our lobbies continues to be suspended, our drive-thru banking lanes are open Monday through Saturday (Bark River and Garden are closed on Saturdays), our staff is available to support your questions by phone, and our convenience banking options remain an everyday way to do your banking -  phone, online, mobile and ATMs.  If you need help with any of them, let us know.

We understand that these are unprecedented times.  With mandatory closures businesses are being impacted, people are being impacted.  If you would like to talk with your loan officer, or set up an appointment, please contact them.  If you have deposit questions, our Customer Service Representatives are available.

We are all in this together as we try to lessen the COVID-19 curve.

We are appreciative of the businesses that are also essential to communities - including grocery stores, gas stations, and restaurants with take-out.  We support you.  We extend our appreciation to the health care community, law enforcement departments, infrastructure workers, and all who are essential to our communities.  Importantly, thank you to all who are heeding the "Stay Home" directive and social distancing.

First Bank will continue to keep you informed.  We look forward to welcoming you back to our lobbies, we miss you!

Sincerely,

Todd Maki, President & CEO

News

Bank Comment

STATEMENT REGARDING THE CORONAVIRUS (COVID-19) GLOBAL PANDEMIC March 19, 2020

With an abundance of caution, First Bank is limiting access to the bank's facilities in light of ongoing recommendations regarding Coronavirus COVID-19. Effective Thursday (March 19th, 12 Noon)we will be temporarily suspending lobby access.

Customers will be able to conduct business through our drive-thru lanes. As our Garden branch does not offer drive-thru banking, we encourage use of the ATM and their night depository.

All nine locations have ATMS, as well as Elmer's Market in Escanaba.  Our night depositories are available for loan payments and deposits.  Our online banking site www.first-bank.com and mobile banking (First Bank Upper Michigan) are convenient options. We're a phone call away if you need assistance.  Our phone numbers are listed on our website.

If you need access to your safe deposit box, please contact that branch office to arrange an appointment.  Customers with appointments will be accommodated pursuant to the current situation.

We continue to take preventative measures to keep our facilities sanitized.  We know our customers understand that we are taking precautions for their safety and for the safety of First Bank employees. We are committed to being proactive, and we hope that our communities are helped through this Pandemic by all the actions being taken. Let's help the country get ahead of the curve by doing what we can. We're in this together.

We are confident in the strength of our institution.  Customers are reassured that deposits with First Bank are safe and that we will be here to work with our loan customers through any circumstances.

We will continue to monitor the local and national situation, heed the direction of public health authorities, and share information with our customers.  Normal business operations will be resumed as soon as warranted.  We thank you for your patience and understanding during this challenging time.

Sincerely,

Todd D. Maki

News 

Bank Comment

STATEMENT REGARDING THE CORONAVIRUS (COVID-19) GLOBAL PANDEMIC March 10, 2020

First Bank is monitoring the developments associated with the Coronavirus (COVID-19) global pandemic. It is important to us to serve our customers while also ensuring a healthy environment for both customers and employees.

We would like to share a little information:

Prevention: Like you, we are taking precautionary measures.  We have soap and hand sanitizer at each of our offices, and our lobbies are being sanitized regularly.  Employees have been instructed to stay home if they are sick with any flu-like symptoms.  We are following the recommended prevention protocol of the Centers for Disease Control.

Hours: We are currently operating with normal business hours at all nine locations within our three regions. Our lobby service has been temporarily suspended, but our drive-thru lanes are open and are an excellent way to lessen contact for customers.  Thank you for your understanding if our lines may be a little longer during this time. And, should we be short-staffed at any time due to potential illness, we will appreciate your patience.

Bank From Home: As always, customers may utilize our online and mobile banking services. If you need assistance setting up these services, contact a Customer Service Representative at any of our locations. All phone numbers are listed on our website.  As a reminder, for cash at any time, we have fee-free ATMs located at all locations and Elmer's Market in Escanaba.

We will continue to monitor the situation and share any additional information on our website.

First Bank is committed to taking the necessary actions to support our customers, employees and communities in this challenging time. 

Sincerely,

Todd D. Maki, President & CEO

 

 

 

 

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