Security & Fraud Prevention
First Bank has become aware of a few individuals receiving calls from an automated system purporting to be from the bank informing the cardholder of fraudulent activity and requesting debit card and PIN information. Please be advised that First Bank or any of our service providers will NEVER ask for your debit card number or PIN information.
These contacts are attempts to gather information to create fraudulent transactions and affect the accounts of customers. If you have been contacted by anyone claiming to be from First Bank or one of our service providers, and have provided any information, contact a customer service representative at 428-3535, or 1-877-848-5533, during bank hours.
To report a lost or stolen debit card or to cancel a card due to suspicious activity after hours, contact our automated service at 1-800-236-1655.
Protecting your information is important to First Bank.